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Buyer Success – U.S.
Distant
Full Time
Mid Stage
Location: Distant inside the US with a robust desire for candidates in Jap Time Zone.
Candidates residing in California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York won’t be thought of.
We’re in search of a pleasant, tech-savvy, enthusiastic buyer relationship specialist to hitch our rising Buyer Success Group.
Your function shall be centered round a PhD-level understanding of our product, a deep curiosity about prospects’ distinctive house scheduling situations, and a robust need to assist prospects remedy enterprise issues utilizing our resolution.
Your day-to-day will contain:
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Answering electronic mail/chat questions from potential and current prospects about our product
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Serving to prospects discover options to their distinctive scheduling situations
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Offering prospects with product demos through video hyperlink
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Updating inner product collateral (information base, and so forth.)
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Amassing and reporting suggestions to help with product improvement selections
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Collaborating with the broader staff on assist technique, product technique, and buyer relationship administration
For this function, we want you to:
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Display excellent written and verbal communication in English
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Have a pleasant, participating, {and professional} method
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Be typically fascinated by know-how/SaaS merchandise
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Have some expertise in buyer/consumer interplay
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Be motivated to assist prospects get essentially the most out of our product
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Be a highly-organized individual with consideration to element
Excellent candidate profile:
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Prior expertise working for a tech startup or the same surroundings is extremely most well-liked
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Expertise supporting real-time / SaaS merchandise
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Sturdy technical abilities
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Earlier expertise in implementation or assist roles
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Earlier expertise in a income technology function
About Skedda
Skedda is a number one world house administration and scheduling platform, serving over 12,000 prospects and almost two million customers, together with Siemens, Mercedes-Benz, and Krispy Kreme. The corporate is a key participant in serving to to outline the way forward for the office expertise, serving to companies to design significant, seamless, absolutely built-in worker experiences and interactions within the hybrid office. At the moment, the product serves prospects with performance together with flooring plan visualizations, house reserving and administration, utilization stories and analytics, and integrations with key office instruments like Microsoft365 and Google Workspace, and has gained awards from G2Crowd, Capterra, and SoftwareAdvice.
Notice to functions: Candidates assembly the preliminary screening standards and related expertise shall be invited to take part in a one-way digital interview powered by WedgeHR as a part of the primary interview stage. Please don’t apply except you perceive and settle for this requirement.
** This function will get paid an estimated: $43,000 – $57,000 a yr.