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Healthcare Communicator
Places :United States – Distant
Time sort: Full time
Posted on: Posted 21 Days In the past
Job requisition id: JR29600
Ashfield Healthcare has a long-standing partnership with a number one Biotechnology firm, throughout Industrial, Affected person Options and Medical Affairs companies.
That is your alternative to affix Ashfield, representing a prime biotechnology firm.
What’s in it for you?
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Present non-medical info and monetary entry help to shopper medication, by way of inbound and outbound cellphone interactions
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Aggressive compensation
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Wonderful Advantages – accrued time without work, medical, dental, imaginative and prescient, 401k, incapacity & life insurance coverage, worker reductions/promotions
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Aggressive setting with firm huge recognition, contests and coveted awards
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Totally distant function.
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Working Hours Monday by Friday , no night, weekends or holidays.
What is going to you be doing?
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Keep glorious high quality requirements for all shopper applications; adhere to program scripts and pointers. Precisely acquire info required by particular person applications and appropriately seize in particular program databases.
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Exhibit efficient communication and tele-management abilities.
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Converse with callers in an empathetic method and facilitate the callers of their potential to know medical terminology, as wanted.
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Possess efficient organizational abilities, together with working with a number of initiatives concurrently.
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Adhere to all firm insurance policies and Commonplace Working Procedures.
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Show flexibility inside division to maximise utilization, together with performing administrative and non-telecommunication duties as wanted.
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Should safeguard affected person privateness and confidentiality by following the rules set forth within the Privateness and Safety Guidelines of the Well being Insurance coverage Portability and Accountability Act (HIPAA).
What do you want for this place?
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Bachelor’s diploma or equal work associated expertise
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Wonderful verbal, written and listening communication abilities.
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Expertise in customer support function strongly most popular
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Expertise in healthcare associated area strongly most popular
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Expertise in inbound contact middle most popular
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Competency with a pc keyboard and mouse.
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Nice phone method
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Safe home-based work space with Excessive Pace Web.
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Capacity to work independently and with a staff
About Ashfield
Ashfield, is a world chief in commercialization companies for the healthcare trade. We accomplice with our shoppers throughout Advisory, Healthcare Communications, Industrial, Affected person Options and Medical Affairs to construct artistic, scalable and tailor-made well being options which can be executed flawlessly, to ship constructive outcomes for sufferers and add worth to your online business.
Our mission is to accomplice with our shoppers, bettering lives by serving to healthcare professionals and sufferers get the medicines, data and help they want.
To study extra about Ashfield, go to us at: http://www.ashfieldhealthcare.com/en/about-en/
Ashfield is proud to be an equal alternative employer. People searching for employment at Ashfield are thought-about with out regards to age, ancestry, coloration, gender, gender id or expression, genetic info, marital standing, medical situation (together with being pregnant, childbirth, or associated medical situations), psychological or bodily incapacity, nationwide origin, protected household care or medical depart standing, race, faith (together with beliefs and practices or the absence thereof), sexual orientation, navy or veteran standing, or every other attribute protected by federal, state, or native legal guidelines. Additional, pursuant to relevant native ordinances, Ashfield will contemplate for employment certified candidates with arrest and conviction data.
Ashfield is an equal alternative employer M/F/V/D. We admire your curiosity in our firm, nonetheless; solely certified candidates might be thought-about.
** This function will get paid an estimated: $81.1K – $103K a 12 months
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