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Healthcare Communicator Knowledge Entry Specialist
Places :United States – Distant
Time kind: Full time
Posted on: Posted 9 Days In the past
Job requisition id: JR29733
Representing shoppers on a wide range of tasks through inbound/outbound telecommunication.
That is your alternative to affix Ashfield, characterize a high biotechnology firm.
What’s in it for you?
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Aggressive compensation
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Wonderful Advantages – accrued break day, medical, dental, imaginative and prescient, 401k, incapacity & life insurance coverage, worker reductions/promotions
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Aggressive atmosphere with firm broad recognition, contests and coveted awards
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Distinctive firm tradition
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Acknowledged as a High Office USA 2021
What is going to you be doing?
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Preserve glorious high quality requirements for all shopper applications; adhere to program pointers. Precisely transcribe and information enter data required by particular person applications and appropriately seize in particular program databases.
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Adhere to all firm insurance policies and Customary Working Procedures.
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Show flexibility inside division to maximise utilization.
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Exhibit extremely efficient transcription and information entry expertise assembly or exceeding productiveness expectations.
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Should safeguard affected person privateness and confidentiality by following the rules set forth within the Privateness and Safety Guidelines of the Well being Insurance coverage Portability and Accountability Act (HIPAA).
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Handle day after day actions of affected person and well being care supplier assist requests and deliverables throughout a number of communication channels i.e. Fax, Chat, eMail, and many others.
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Carry out consumption of circumstances and seize all related data within the Case Administration system
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Guarantee all assist requested is captured throughout the Case Administration system and routed to acceptable subsequent step utilizing choice instruments and reference guides
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Guarantee well timed and correct processing of requests together with reviewing supply documentation
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Escalate advanced circumstances, when acceptable
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Preserve glorious high quality requirements for all shopper applications; adhere to program necessities and pointers.
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Precisely transcribe and doc data obtained through kind into shopper databases
What do you want for this place?
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Excessive Faculty Diploma required
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Bachelor’s diploma or equal work-related expertise most popular.
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Wonderful verbal, written and listening communication expertise.
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Data of reimbursement mechanisms for medical and pharmacy advantages, affected person entry processes and affected person help applications: operational insurance policies and processes most popular.
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Proficiency in reviewing consumption paperwork totally and getting into data in database with little to no errors.
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Proficiency with Phrase and Excel
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Analytical pondering, downside fixing and choice making.
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Potential to multitask and handle a number of parallel tasks with robust time administration expertise
About Ashfield Interact
Ashfield Interact, a part of Inizio, is a world chief in commercialization companies for the healthcare business. We accomplice with our shoppers throughout Industrial, Affected person Options, Medical Affairs, Market Entry, and Occasion Experiences to construct artistic, scalable and tailor-made well being options which can be executed flawlessly, to ship optimistic outcomes for sufferers.
Our mission is to accomplice with our shoppers, enhancing lives by serving to healthcare professionals and sufferers get the medicines, information and assist they want.
To be taught extra about Ashfield Interact, go to us at: https://ashfieldengage.com/
Ashfield Interact is proud to be an equal alternative employer. People in search of employment at Ashfield are thought-about with out regards to age, ancestry, shade, gender, gender id or expression, genetic data, marital standing, medical situation (together with being pregnant, childbirth, or associated medical circumstances), psychological or bodily incapacity, nationwide origin, protected household care or medical go away standing, race, faith (together with beliefs and practices or the absence thereof), sexual orientation, navy or veteran standing, or another attribute protected by federal, state, or native legal guidelines. Additional, pursuant to relevant native ordinances, Ashfield will contemplate for employment certified candidates with arrest and conviction data.
Ashfield Interact is an equal alternative employer M/F/V/D. We admire your curiosity in our firm, nonetheless; solely certified candidates will probably be thought-about.
** This function will get paid an estimated: $37.4K – $47.4K a yr
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