(Nights & Weekends Job!) Get Paid $2,666.67

Sr. Company Journey Advisor- (Half-Time Evenings & Weekends)

Half TimeClericalVirtual Worker, Distant, Distant, US

This place experiences to: Supervisor Operations, Company Journey

Overview: At Atlas Journey & Know-how Group, our function is to Stand-Up, Stand-Out. To do one thing day by day that makes the subsequent day higher for all. We worth creativity to construct new paths ahead, collaborate respectfully, have the drive to stand up and do it, open ourselves to develop, do what we are saying, love what we do, and have enjoyable alongside the best way. That is who we’re, our tradition. Company Journey Consultants present journey providers (air, automotive, resort, limo, and many others.) for our established and our potential company accounts. Company Journey Consultants should have a working information of the corporate’s applied sciences which can be related to company journey resembling, however not restricted to, on-line reserving instruments, reserving software program, and many others.

We want to fill varied shifts evenings and weekends in both a full or half time foundation.

Obligations and Duties:

• Full-time and part-time shifts out there

• Out there schedules embody nights, weekend days, weekend overnights, and even splits

• Flexibility to modify hours as wanted to cowl staffing gaps as a result of day off

• Means to work holidays

• Precisely course of tickets, exchanges, MCOs and unused tickets as out there

• Effectively and precisely course of air, automotive, limo, rail for each home and worldwide journey itineraries and all different journey wants

• Working information and utilization of all firm supported instruments and assets that relate to company bookings resembling however not restricted to: Reserving Builder; inside and exterior charge desks; airways web; GDSX; on-line reserving instruments and many others.

• Adhere to firm insurance policies

• Follows shopper’s journey insurance policies for every particular person account

• Keep confidentiality and PCI/safety

• Fare quotes to incorporate all assets together with GDS, web and consolidators

• Promotes firm most well-liked distributors when potential and doesn’t take precedence over shopper’s [referred distributors

• Retains abreast of business information to incorporate business updates, modifications and new merchandise

• Maintains contractual service stage settlement targets associated to however not restricted to response time and high quality of labor; constant utilization of high quality management product; correct utilization of profile info

• Correctly informs shopper of tariffs and penalties

• Keep benchmark of 250 transactions per 30 days

• Meet annual coaching requirement hours

• Maintains ticket financial institution for purchasers

• Gives above and past service and doc worth provides

• All the time keep professionalism with purchasers and colleagues

• Requires a minimal quantity of journey

Expertise/{Qualifications}:
To carry out this job efficiently, a person should be capable to carry out every important responsibility satisfactorily. The necessities listed under are consultant of the information, talent and or potential required. Cheap lodging could also be made to allow people with disabilities to carry out the important capabilities.

• GDS abilities

• Data of ticketing guidelines and restrictions

• Staying knowledgeable of airline coverage modifications for unused tickets

• Sturdy communication and buyer abilities

• Above common geography abilities and assets

• Working information of Outlook, excel and phrase

• Drawback fixing, essential pondering abilities

• Have to be detailed oriented, nice with group and nice comply with via

• Customer support expertise

Core Competencies:
Core Competencies determine behaviors and abilities all staff are anticipated to reveal to hold out the mission and targets of the corporate

Training and/or Expertise:

PC Expertise:
Web looking out, MS Workplace (i.e. MS Phrase, Excel)

Language Expertise:
Means, to speak in customary enterprise English each written and spoken. Means to learn and comprehend easy directions, correspondence, and memos. Means to successfully current info in one-on-one, small group conditions to buyer, purchasers, and different staff of the group.

Bodily and Psychological Calls for:
The necessities described listed here are consultant of people who should be met by an worker to efficiently carry out the important capabilities of this job. Cheap lodging could also be made to allow people with disabilities to carry out the important capabilities.

• Requires an enough vary of physique movement and mobility to allow the person to carry out the important capabilities of the job.

• Requires potential to stay in a stationary place for extended intervals of time all through the workday.

• Requires potential to maneuver about to entry file cupboards, workplace gear, and many others.

• Requires potential to function a pc, telecommunication’s gadgets and different workplace gear for extended intervals of time all through the work day.

• Requires potential to precise or trade concepts via the spoken phrase. Speaking is vital for these actions wherein the worker should impart oral info to different staff, purchasers, and prospects, in individual or by way of phone, and in these actions wherein they have to convey detailed or vital spoken directions and knowledge to others precisely, clearly and shortly.

• Requires the flexibility to understand the character of sounds. Listening to is vital for these actions that require potential to obtain detailed info via oral communication, in individual or by way of phone, and to make fantastic discriminations in sound.

• Requires readability of close to imaginative and prescient. This issue is vital when particular and or minute accuracy is demanded and faulty close to acuity would adversely have an effect on job efficiency and/or security of self and others.

• Requires potential to work different shifts and weekends and in extra of 40 hours/week, as mandatory.

• Requires the flexibility to work and cooperate with different staff and purchasers in any respect ranges and from various backgrounds to trade concepts, info and opinions to facilitate the duty at hand.

Journey

• Requires potential to journey by automotive, airplane, and prepare for extended intervals of time domestically and internationally and to maneuver and transport private baggage.

Work Surroundings:
The work surroundings traits described listed here are consultant of these an worker encounters whereas performing the important capabilities of this job. Cheap lodging could also be made to allow people with disabilities to carry out the important capabilities. The work surroundings is a hybrid distant / workplace surroundings.

We provide a aggressive wage and a complete advantages bundle together with Medical, Dental, Imaginative and prescient, Life/AD&D, LTD, 401K, paid holidays, trip, sick & private time and extra.
Atlas Journey & Know-how Group is a Licensed B Corp group and encourages variety in our office.

** This function will get paid an estimated: $32,000 – $43,000 a 12 months