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Pc Operator II (Weekend Overnights)
JobID: 12224
Place Stage: Particular person Contributor
Workforce: Information Heart Operations
Place Sort: Common
Working Time: Full-Time
Areas: Distant, Distant
Journey Necessities: 10%
Description & Necessities
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At Jack Henry, we ship know-how options which can be digitally remodeling and empowering neighborhood banks and credit score unions to supply enhanced and streamlined person experiences to their prospects and members. Our greatest-in-class merchandise are simply the beginning as we lay the groundwork for the way forward for digital banking and funds. We hope you’ll be a part of us. We will’t do it with out you.
Jack Henry has a chance accessible for a technically-minded, motivated, and devoted particular person to affix our workforce of Pc Operators. The Pc Operator shall be a part of a 24/7 operation employees that screens Monetary Establishment connections and job schedulers. They’re answerable for monitoring and alerting community connection points. This place performs an integral half in retaining our Monetary Establishment purchasers up and working to serve their purchasers. To achieve success on this position you have to be attentive and have robust written and verbal communication expertise to relay any points or issues to the workforce or different teams inside the group. This place will work Friday, Saturday, and Sunday, 11:30 am -12:00 pm central. (3 12-hour shifts) and may be labored remotely from wherever in america. All gear wanted for this place besides your high-speed web connection is supplied by Jack Henry.
What you’ll be answerable for:
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Maintains obligatory working data, checklists, and procedures to make sure accuracy and completion of features.
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Displays the console and different on-line techniques. Responds with acceptable actions and escalations.
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Follows established tips to make sure the safety of knowledge and pc techniques.
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Completes the shift turnover log for the following shift, and evaluations the shift turnover log from the earlier shift.
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Gives help to prospects and inner customers in knowledgeable and courteous method.
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Could carry out different job duties as assigned.
What you’ll must have:
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Minimal of 1 12 months of working expertise in banking or credit score union, operations, or in a technical atmosphere corresponding to techniques monitoring, helpdesk, or pc operations.
What could be good so that you can have:
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Expertise with FTP Protocols and SMA OPCON.
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Expertise working in a monetary establishment.
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Expertise utilizing Microsoft Workplace to observe alerts and communications from techniques and to correspond with groups and operators as wanted.
If you happen to received this far, we hope you feel enthusiastic about this chance. Even for those who do not feel you meet each single requirement on this posting, we nonetheless encourage you to use. We’re keen to satisfy motivated individuals who align with Jack Henry’s mission and may contribute to our firm in a wide range of methods.
Why Jack Henry?
At Jack Henry, we delight ourselves via our motto of, “Do the precise factor, do no matter it takes, and have enjoyable.” We acknowledge the worth of our associates and consider a lot of our firm’s power and success will depend on their well-being.
We show our dedication by providing excellent profit packages to make sure the bodily, psychological & monetary wellbeing of our folks is all the time met.
Tradition of Dedication
Ask our associates why they love Jack Henry, and plenty of will inform you it’s as a result of our tradition is outstanding. We do nice issues collectively. Rising to satisfy challenges and looking for alternatives is a part of who we’re as a corporation. Our tradition has helped us keep robust via difficult occasions and we credit score our devoted associates for our success. Go to our Company Duty website to study extra about our tradition and dedication to our folks, prospects, neighborhood, atmosphere, and shareholders.
Equal Employment Alternative
At Jack Henry, we all know we’re higher collectively. We worth, respect, and shield the distinctiveness every of us brings. Innovation prospers by together with all voices and makes our enterprise—and our society—stronger. Jack Henry is an equal alternative employer and we’re dedicated to offering equal alternative in all of our employment practices, together with choice, hiring, efficiency administration, promotion, switch, compensation, advantages, training, coaching, social, and leisure actions to all individuals no matter race, spiritual creed, shade, nationwide origin, ancestry, bodily incapacity, psychological incapacity, genetic data, being pregnant, marital standing, intercourse, gender, gender id, gender expression, age, sexual orientation, and army and veteran standing, or every other protected standing protected by native, state or federal legislation.
Nobody shall be topic to, and Jack Henry prohibits, any type of self-discipline, reprisal, intimidation, or retaliation for good religion experiences or complaints of incidents of discrimination of any form, pursuing any discrimination declare, or cooperating in associated investigations.
Requests for full company job description could also be requested via the interview course of at any time.
** This position will get paid an estimated: $33,000 – $47,000 a 12 months.