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Property Claims Expertise Advocate (FAST)
Distant | Claims Expertise | Full-time
Not your on a regular basis firm
Lemonade utterly reinvented how insurance coverage works. As a customer-centric tech firm, we created an insurance coverage expertise that’s good, instantaneous, and pleasant.
At Lemonade, you’ll be working with a bunch of like-minded makers, who get a kick out of shifting quick and delivering nice merchandise. We encompass ourselves with a few of the smartest, most motivated, artistic people who find themselves full of optimistic vitality and good karma.
Not like most publicly traded firms, we’re nimble and environment friendly. We take pleasure in the truth that we nonetheless suppose and function like a startup. We don’t care a lot about titles and hierarchy and as a substitute give attention to innovation, daring strikes, and difficult the established order.
We’re constructed as a lean, data-driven group that depends on a standard understating of goals and targets to supply groups with autonomy and possession. We don’t like spending our days in conferences and we skip committees altogether. At Lemonade, there’s no such factor as going over somebody’s head. We’ve zero tolerance for forms, workplace politics, and lean-back personalities.
As a Public Profit Company and an authorized B-Corp, we ship environmental and social influence utilizing our merchandise and tech. By our Giveback program, we accomplice with organizations such because the ACLU, New Story, The Humane Society, Malala Fund, American Crimson Cross, 360.org, charity: water, and dozens of others, and have donated thousands and thousands in direction of reforestation, training, animal rights, LGBTQ+ causes, entry to water, and extra.
Awarded ‘finest office’
Greatest Office and Greatest-Led Firm by Inc. Journal
Excessive 4.4 score on Glassdoor ⭐️
Our Founders listed amongst Glassdoor’s Prime CEOs
“World Altering” by Quick Firm
Acknowledged as a World Altering Concept by Quick Firm Journal
Ranked #1 House insurance coverage in America
Gained finest renters and householders insurance coverage in America by US Information, and others
Greatest Pet Insurance coverage in America
Rated “Greatest Total Pet Insurance coverage” by Higher Properties & Gardens
Rated 4.9 ⭐ on the Apple App Retailer
Among the many highest rated apps of all time
What you’re making use of for
CLAIMS EXPERIENCE ADVOCATE – FAST SQUAD
Distant
We’re in search of an empathetic, well-spoken particular person to affix our Claims Expertise (CLX) group.
As a part of the CLX group, you’ll work to settle quick claims associated to theft, vandalism, and misplaced property. You’ll have full possession of claims from starting to finish, utilizing your mastery of coverage particulars to exceed buyer expectations alongside the best way.
What You’ll Do
• Deal with easy or fast-track property claims pertaining to theft, vandalism, and misplaced property
• Talk with clients through telephone and e-mail to settle claims
• Set up and prioritize every day duties so as to resolve claim-based questions from clients
• Clarify protection selections to clients in plain English, with out counting on insurance coverage jargon
What You’ll Want
• 1+ years of expertise in a customer-facing position (earlier expertise dealing with claims is a plus)
• Snug articulating your self on the telephone in addition to through e-mail
• Ardour for creating one of the best buyer experiences possible
Licensed as a Property & Casualty adjuster in your resident state – an Benefit
*Sadly we can’t contemplate candidates from the next states: Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico.
About Lemonade
Lemonade is a licensed insurance coverage provider providing renters, householders, automotive, pet, and life insurance coverage in the US, contents and legal responsibility insurance coverage in Germany and the Netherlands, and renters insurance coverage in France. We’re powered by synthetic intelligence and behavioral economics, and pushed by social influence.
A Licensed B-Corp, Lemonade donates unused premiums to nonprofits chosen by its group as a part of our annual Giveback program. We incorporate our values into every part we do—from our enterprise mannequin to our workplace tradition.
Our values
Lemonade is an equal alternative employer dedicated to variety and inclusivity. We by no means discriminate on the idea of race, nationwide origin, gender, gender identification, sexual orientation, protected veteran standing, incapacity, age, or different legally protected standing. We’re additionally versatile—in case you require affordable lodging attributable to non secular beliefs, being pregnant, or disabilities, tell us at any time.
Issues to know…
Lemonade is an equal alternative employer dedicated to variety and inclusivity. We by no means discriminate on the idea of race, nationwide origin, gender, gender identification, sexual orientation, protected veteran standing, incapacity, age, or different legally protected standing. In case you require affordable lodging attributable to non secular beliefs, being pregnant, or disabilities, tell us at any time.
** This position will get paid an estimated: $72,000 – $100,000 a 12 months