(Johnson & Johnson is HIRING!) Get Paid $3,641.67

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US Buyer Advocate

  • JOB TITLE: US Buyer Advocate

  • FUNCTION: Operations

  • SUB FUNCTION: Buyer Service

  • LOCATION: Irvine, California, United States

  • DATE POSTED: Jan 19 2023


AMO Gross sales and Companies, Inc., a member of the Johnson & Johnson Household of Firms, is recruiting for a US Buyer Advocate (distant function).

The Buyer Advocate companions with Industrial Gross sales to serve our most vital clients. The profitable buyer advocate will work to make sure the sphere gross sales group can enhance its time within the subject partaking clients.

The place is a part of a broader customer support group group in america and the profitable buyer advocate will collaborate intently with colleagues to make sure orders and inquiries are dealt with in line with the coverage and in essentially the most environment friendly and efficient approach.

Duties and Obligations:

  • The Buyer Advocate acts as the one level of contact to key assigned clients, to fulfill their desired wants. They’re liable for a team-based strategy in sustaining proactive, ongoing buyer relationships, anticipating the client’s wants, and turning them into motion.

  • Course of all consumable product orders acquired through telephone, e-mail, fax, and electronically. Promote Johnson & Johnson Surgical Imaginative and prescient (JJSV) merchandise, by means of efficient gross sales assist and participation earlier than/through the sale and in ongoing relationships with clients after the sale.

  • Work together with inside and exterior clients to analysis and resolve advanced points.

  • Help eCommerce platform by onboarding clients, offering tutorials, answering questions, and primary troubleshooting.

  • Present distinctive customer support assist, to excessive income producing, key clients throughout all JJSV product traces, to realize elevated buyer loyalty.

  • Assists division supervisor with particular initiatives and any mixture of equal and again up the surgical customer support group as vital.

  • Purchase common data of the group, merchandise and/or companies to take care of accountability for establishing and sustaining a constructive picture of JJSV to clients.

  • Clarify procedures to make sure operations are compliant, promote constructive enterprise relationships and be sure that firm pursuits are represented.

  • Help with making day-to day enterprise choices that affect work space by analyzing conditions, contemplating different options, and reaching conclusions which might be in alignment with firm rules and insurance policies.

  • Assigned dynamic and difficult duties to advertise private growth.


  • A minimal of a Excessive College diploma or common schooling diploma (GED) is required .

  • A minimal of three years of related customer support expertise is required .

  • Expertise with SAP is required .

  • Sturdy analytical, influencing, communication, and interpersonal abilities are required.

  • Skill to take care of efficient enterprise partnerships.

  • Glorious organizational, verbal, and written communication abilities

  • Skill to work successfully inside a really fast-paced, extremely advanced, and ever-evolving setting

  • Ophthalmology expertise most popular (geared towards customer support)

  • Expertise with Good Manufacturing Practices, high quality, and FDA rules/ISO 13485 necessities and rules most popular

At Johnson & Johnson, we’re on a mission to vary the trajectory of well being for humanity. That begins by creating the world’s healthiest workforce. By cutting-edge packages and insurance policies, we empower the bodily, psychological, emotional and monetary well being of our staff and those they love. As such, relying on location and topic to native laws, candidates provided employment could also be required to point out proof of COVID-19 vaccination or, in sure nations, safe an authorized lodging previous to the graduation of employment to assist the well-being of our staff, their households and the communities during which we reside and work. If you’re invited to interview for the place, your recruiter will advise on the vaccine requirement standing in your geographic location.

Johnson & Johnson is an Affirmative Motion and Equal Alternative Employer. All certified candidates will obtain consideration for employment with out regard to race, shade, faith, intercourse, sexual orientation, gender identification, age, nationwide origin, or protected veteran standing and won’t be discriminated towards on the idea of incapacity.

For extra info on how we assist the entire well being of our staff all through their wellness, profession and life journey, please go to www.careers.jnj.com

** This function will get paid an estimated: $43.7K – $55.3K a 12 months

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