(High School Diploma Only! 🎉) Get Paid $3,640 per Month

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Work From Home Customer Service Coordinator – Specialty Servicing
Richmond, Virginia | Remote
Class – Customer Care

Customer Service Coordinator with experience

Location – Richmond, Virginia


Overview
Places: VA – Richmond, United States of America, Richmond, Virginia
Work From Home Customer Service Coordinator – Specialty Servicing
Work from Home Customer Service Coordinator – (Specialty Servicing)


More Than  a Financial institution, More Than  a Profession

Your Voice is our voice. We’ll champion you.

The most effective folks pay attention after which say, “How can I assist?” That’s what we do at Capital One. It’s how we care for our clients. It’s how we’re altering banking for good, with compassion and actual options. Cash may be nerve-racking; getting assist shouldn’t be. Our Buyer Care staff is supported and empowered to be the very best folks to folks. And we’ll have your again each step of the way in which. That’s life at Capital One.

More Than Simply Coaching, More About You
At Capital One, it’s vital that our associates have the mandatory expertise and know-how to achieve their roles and best serve our clients. For this reason, we make investments closely in each formal and casual studying growth alternatives. By these coaching applications and your day-to-day work, you’ll discover that profitable associates at Capital One will:

  • Exhibit potential and willingness to study, sturdy consideration to element, optimistic perspective and talent to be versatile and embrace change

  • Exhibit a robust buyer focus rooted in empathy

  • Talk successfully with friends, administration and clients

  • Have good judgement and unbiased decision-making expertise

  • Exhibit distinctive listening, questioning, name management, and de-escalation methods

  • Be proactive, have efficient time administration and organizational expertise

  • Show dependability with a stable attendance file

  • Have enough reliable personal internet connection, not provided by use of mobile data (Not a hot spot spot)

Compensation

$21/hr

Extra Advantages, Extra Well being, Extra Wealth, and Extra Life
Capital One believes in encouraging you to refill your cup and are available again recent. Mix that with above and past advantages and also you is likely to be onto one thing.

  • Medical, Dental, Vision , Prescription protection Day 1

  • Versatile Schedule Choices

  • Paid Time Off

  • Wellbeing choices comparable to backup childcare and Psychological Wellness assist

  • Tuition Reimbursement

  • Paid Coaching and Growth supplied quarterly

  • Flexible Spending Account

  • Life Insurance coverage in addition to Incapacity

  • Disability Insurance coverage

  • 401K  and Stock Purchase Plan


“At Capital One, we try to draw the very best folks to offer them the chance to be nice.”
– Wealthy D. Fairbank, Chairman, Founder and CEO

We consider within the Energy of 1
Work & Tradition at Capital One

Primary {Qualifications}

  • Highschool diploma, GED or equal certification

  • At the least 12 months customer support expertise


Work at Home Equipments Are a neccesity

  • A safe house workplace setting that’s free from background noise and distractions

  • A dependable personal web connection that isn’t provided by mobile data (Hot spot)

  • Cable or fiber connections are preferred

  • Download speeds have to be at the very least 5 mbps, with 10+ mbps most well-liked – test your download speed using a speed test. o test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer.

  • Sustained ability to keep a latency lower than 250 ms in voice calls is required

  • Arduous wired connectivity is most preferred, any use of wi-fi connectivity have to be Non-public (personal) and password protected by way of WPA2-PSK (AES) encryption. You probably have any questions on your encryption, please seek the advice of along with your web supplier

  • A non-public community is password protected the place you could have possession or line of web site to each system on the community

  • Capital One reserves the correct to request proof of web supplier, velocity and repair bundle from the affiliate

  • Necessities are topic to alter, as new techniques and know-how is delivered. Capital One reserves the correct to change web service necessities with sixty (60) days discover.


This position is 100% work from home. We’re unable to think about candidates who don’t meet the required Capital One Work at Home appropriate web entry or who dwell within the states of California, Hawaii, or US territories.

At the moment, Capital One won’t sponsor a brand new applicant for employment authorization for this place.

The minimal and most full-time annual salaries for this position are listed beneath, by location. Please word that this wage data is solely for candidates employed to carry out work inside considered one of these places, and refers back to the quantity Capital One is prepared to pay on the time of this posting. Salaries for part-time roles will likely be prorated based mostly upon the agreed upon variety of hours to be often labored.

New York Metropolis:
$43,680.00 – $43,680.00 for Customer Service Coordinator
Colorado:
$43,680.00 – $43,680.00 for Customer Service Coordinator
Washington:
$43,680.00 – $43,680.00 for Customer Service Coordinator
California:
$43,680.00 – $43,680.00 for Customer Service Coordinator

APPLY HERE

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