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Enrollment Operations Administrator

Job no: 493453
Work Kind: Workers full-time
Location: Distant
Classes: Workers, Admissions and Recruiting

About ACUACU is affiliated with the fellowship of the Church of Christ. All candidates have to be professing Christians and keen to help the Christian mission and goal of Abilene Christian College whereas employed by the college.

Title of Place Enrollment Operations Administrator

Posting Location Distant – Dallas

Division ACU On-line Enrollment Operations

Worker Class Nonexempt Full-time

Primary Tasks

A. Present Salesforce administrative providers and technical help for linked purposes ACU On-line Workers


  1. ACU is affiliated with the fellowship of Church buildings of Christ. The place requires worker to be a professing Christian and to be keen to help the Christian mission of ACU.

  2. Skilled

  3. Grasp’s diploma most popular

  4. Proof of capability to shortly be taught new software program purposes and knowledge administration techniques.

  5. Expertise in technical help most popular.

  6. Expertise working in an internet atmosphere is most popular.

  7. Familiarity with Salesforce or related system is most popular.

  1. Private

  2. Possesses good interpersonal expertise.

  3. Collaborative nature.

  4. Can handle a number of initiatives and deadlines.

  5. Self-motivated and solves issues, asking for enter and initiating options as acceptable and cheap.

  6. Tasks require the power to shortly change priorities and train common sense.

Bodily Calls for

  1. Majority of labor is carried out in entrance of a pc; Will need to have the power to make use of the pc and stay stationary for lengthy intervals of time (6-8 hours).

  2. Skill to bend, push and raise as much as 50 lbs. with out help; to incorporate, however not restricted to, laptop and AV {hardware} and gear, tables, chairs, and packages.

  3. Skill to climb customary ladders or step stools.

  4. Works beneath strain and manages stress properly.

  5. Skill to obviously talk verbally, learn, write, see and listen to to carry out important features.

  6. Common use of normal workplace gear together with, however not restricted to: laptop workstation/laptop computer (keyboard, monitor, headphones, mouse, and so on.), printer, fax, calculator, copier, phone and related laptop/expertise peripherals.

Important Duties

  1. Present Salesforce administrative providers and technical help for linked purposes ACU On-line Workers

  2. Present technical help for all CRM customers, handle help calls so as of urgency, and escalate calls the place wanted.

  3. Help with knowledge administration (getting into leads, document updates, duplications, run experiences, and so on.).

  4. Primary Salesforce Administration (Information upkeep, dashboards, experiences, fields, web page layouts, and so on).

  5. Person Administration, creation/deactivation, function task

  6. Monitor automated bulk knowledge replace jobs.

  7. Maintaining updated with Salesforce releases.

  8. Help with implementing & testing all-new enhancements and add-ons from Salesforce releases in addition to and customized inner enhancements.

  9. Create step-by-step consumer guides/manuals.

  10. Coaching and new consumer onboarding of techniques

  11. Present common reporting to the Enrollment Operations crew as required.

Skilled Growth Necessities

  1. Expertise

  2. Consideration to element.

  3. Responsive {and professional} customer support.

  4. Preserve confidentiality.

  5. Proficient in laptop software program and {hardware}.

  6. Good time administration and group.

  7. Wonderful communication, writing, and interpersonal skills.

  8. Vital pondering and analytical expertise.

  9. Acknowledge have to contain others when assigned process is above talent and talent stage or when further enter is critical for fulfillment.

  10. Coaching Required

  11. Banner

  12. Microsoft Phrase, Excel, Entry

  13. Google Calendar, Mail, Sheets, Docs, Drawings

  14. Adobe Signal

  15. Salesforce

Extra InfoACU doesn’t unlawfully discriminate on the idea of race, coloration, age, intercourse, incapacity, genetic info, nationwide or ethnic origin in employment alternatives, in step with relevant state and federal legislation.

ACU is dedicated to sustaining a protected and safe campus atmosphere and defending the college’s monetary and bodily belongings. Subsequently, Abilene Christian College conducts background checks on all candidates for employment in safety delicate positions.

Marketed: February 01, 2023 Central Commonplace Time
Functions shut: Open till stuffed

** This function is paid an estimated $43,000 – $60,000 a yr.

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