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Medical Data Coordinator (Distant – CA)
Location Distant, USA
Class Company
Req ID STN603MRA201011
Distant
The WelbeHealth PACE program helps seniors keep of their properties and communities by offering medical care and community-based companies. We offer all-inclusive look after seniors together with medical, dental, bodily remedy, and way more. Our core values and participant focus paved the way it doesn’t matter what.
The Welbe Advocate I’ll deal with both inbound and/or outbound assignments throughout the Name Middle (the Hub), which incorporates however is just not restricted to name administration (answering inbound calls), outbound scheduling, authorization processing, inquiry reply, clinic-based scheduling, and different administrative duties. The Welbe Advocate will present excellent customer support to all stakeholders (individuals, households, companions, and clinic workforce members), and will probably be accountable for correct documentation and sustaining present and correct information of all of the scheduled appointments.
Important Job Duties:
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Reply incoming cellphone calls, emails, and contacts as requests are available, and appropriately display, switch, resolve and eliminate calls expeditiously whereas adhering to all course of and documentation requirements
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Overview, course of, schedule and authorize orders in accordance with division protocols
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Be certain that acceptable and well timed documentation of all updates, encounters, and communication is documented in supply programs as outlined by division protocols
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Successfully coordinate the scheduling of individuals’ appointments, together with trouble-shooting conflicts or pressing wants, speaking with all stakeholders (employees, household, suppliers, and many others.) , and assembly appointment turn-around instances as outlined in WelbeHealth Appointment Scheduling Protocol
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Present eligibility standing and profit info for individuals
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Tackle each participant and supplier inquiries (Together with authorization standing and necessities) and if unable to resolve, escalate as acceptable
Job Necessities:
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Excessive College Diploma or Equivalency required
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Minimal of 1 (1) 12 months of expertise working in a name heart surroundings the place a service/assist position was primarily carried out
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Should be versatile with work hours
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Glorious organizational and communication expertise
Advantages of Working at WelbeHealth: Apply your experience in new methods as we quickly increase. You’ll have the chance to design the best way we work within the context of an encouraging and loving surroundings the place each individual feels uniquely cared for.
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Medical insurance coverage protection (Medical, Dental, Imaginative and prescient)
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Flexibility with distant, earn a living from home schedule
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Work/life steadiness – we imply it! 17 days of non-public day off (PTO), 12 holidays noticed yearly, sick time
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Development alternatives – We’ve acquired a monitor report of hiring and selling from inside, which means you possibly can create your personal path!
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And extra advantages
Wage base vary for this position is $18.52 – $23.15 hourly + Bonus + Fairness. WelbeHealth provides aggressive complete rewards bundle that features, 401k match, healthcare protection and a broad vary of different advantages. Precise pay will probably be adjusted based mostly on expertise and different {qualifications}.
COVID-19 Vaccination Coverage
At WelbeHealth, our mission is to unlock the complete potential of our susceptible seniors. On this spirit, please observe that we now have a vaccination coverage for all of our staff and proof of vaccination previous to employment is required.
Our Dedication to Range, Fairness and Inclusion
At WelbeHealth, we embrace and cherish the range of our workforce members, and we’re dedicated to constructing a tradition of inclusion and belonging. We’re proud to be an equal alternative employer. Folks looking for employment at WelbeHealth are thought of with out regard to race, coloration, faith, intercourse, gender, gender id, gender expression, sexual orientation, marital or veteran standing, age, nationwide origin, ancestry, citizenship, bodily or psychological incapacity, medical situation, genetic info or traits (or these of a member of the family), being pregnant or different standing protected by relevant regulation.
Watch out for Scams
Please guarantee your utility is being submitted by way of a WelbeHealth sponsored web site solely. Our emails will come from @welbehealth.com e mail addresses. You’ll by no means be requested to buy your personal employment tools. You’ll be able to report suspected rip-off exercise to fraud.report@welbehealth.com