ACH Cost Operations

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ACH Cost Operations
REMOTE /
PRODUCT – PRODUCT /
FULL-TIME / REMOTE

We consider that the best way individuals work together with their funds will drastically enhance within the subsequent few years. We’re devoted to empowering this transformation by constructing the instruments and experiences that hundreds of builders use to create their very own merchandise. Plaid powers the instruments thousands and thousands of individuals depend on to stay a more healthy monetary life. We work with hundreds of corporations like Venmo, SoFi, a number of of the Fortune 500, and most of the largest banks to make it simple for individuals to attach their monetary accounts to the apps and companies they need to use. Plaid’s community covers 12,000 monetary establishments throughout the US, Canada, UK and Europe. Based in 2013, the corporate is headquartered in San Francisco with workplaces in New York, Salt Lake Metropolis, Washington D.C., London and Amsterdam. #LI-Distant

We’re in search of an skilled ACH Cost Operations workforce member to affix the Transfers & Funds workforce. Our workforce is answerable for Plaid’s suite of cash switch merchandise and our mission is to reimagine how thousands and thousands of shoppers and fintechs transfer cash in a handy and safe manner. Our service is relied on by corporations to energy their ACH cost wants and is rising quickly, and we’re trying to scale our operations workforce to assist the enterprise!


What excites you:

  • Utilizing your material experience and expertise to assist affect how issues are performed and enhance effectivity and efficacy

  • Partnering with different groups and capabilities to enhance effectivity, productiveness, and efficiency

  • Guaranteeing that day-to-day funds operations processes are accomplished at top quality, leading to minimal cost exceptions and well timed processing whereas mitigating danger

  • Creating and monitoring key metrics to drive execution and determine alternatives for operational enchancment

  • Creating new processes and operational playbooks, and bettering present ones

  • Guaranteeing ODFI, RDFI, Nacha and different expectations are met well timed by performing job duties successfully

  • Creating month-to-month experiences to inner stakeholders and banking companions

  • Working immediately with Plaid clients to resolve points; gathering buyer wants and dealing with numerous groups to handle

  • Main analysis associated to inbound consumer inquiries on finish person transactions to make sure they’re resolved shortly and effectively


What excites us:

  • You’ve got not less than 5 years of related expertise in cost operations (even higher you probably have expertise at a high-growth fintech startup), together with a deep familiarity with the Nacha Working Guidelines.

  • You’re keen on ACH funds and are an AAP

  • You’ve got a powerful understanding of ACH originations, returns, settlements and have direct expertise in performing day by day duties on an ACH operations workforce

  • You possibly can symbolize Plaid, speaking successfully with clients, companions, regulators

  • You’re keen on being ready; you’re organized. You deploy processes and playbooks in order that we will all sleep effectively at night time.

  • You roll up your sleeves to get the job performed

  • You’ve got the numbers to again it up: a monitor file of setting and assembly/exceeding operational metrics

  • You’ve got a progress mindset, all the time trying to study and enhance


Plaid is proud to be an equal alternative employer and values variety at our firm. We don’t discriminate based mostly on race, coloration, nationwide origin, ethnicity, faith or spiritual perception, intercourse (together with being pregnant, childbirth, or associated medical situations), sexual orientation, gender, gender id, gender expression, transgender standing, sexual stereotypes, age, army or veteran standing, incapacity, or different relevant legally protected traits. We additionally contemplate certified candidates with felony histories, in keeping with relevant federal, state, and native legal guidelines. Plaid is dedicated to offering cheap lodging for candidates with disabilities in our recruiting course of. If you happen to want any help along with your software or interviews as a consequence of a incapacity, please tell us at lodging@plaid.com.

Please evaluation our Candidate Privateness Discover right here.

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