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Buyer Service Consultant – Work From Residence

Richmond, VA 23220

CarMax, the way in which your profession needs to be!
Now providing a $2,000 Signal-On Bonus!
Solely candidates exterior to Carmax who’re employed will qualify to obtain the signal on bonus

Present an iconic buyer expertise
Making certain todays clients should purchase the autos they need in a manner that fits them means providing assist throughout each step of the journey. As a Buyer Expertise Marketing consultant, you can be the very important hyperlink between a buyer?s at-home and in-store CarMax expertise, offering a easy and seamless course of. Responding to gross sales leads and buyer inquiries, you’ll drive site visitors to CarMax shops to make sure every buyer finds the appropriate car for them. We?ve turn out to be the nation?s largest retailer of used vehicles attributable to our honesty and transparency, and those self same traits will allow you to succeed too.

What you’ll do ?

Important obligations

  • Join with inbound clients on-line and over the telephone to seek out out what they need and want from their subsequent automotive buy

  • Use your data of the CarMax stock to information clients in the direction of autos that meet their wants

  • Guarantee a seamless transition from on-line to in-store buying to offer an unequalled customer support expertise

  • Mentor others as your skillset expands

  • Purchase the Automotive Gross sales Individuals License in particular states ? could require testing and journey as some states request bodily presence to use for the license.

Study and succeed as a part of a workforce
It is a high-energy gross sales setting the place you’ll work as a workforce to fulfill objectives and supply distinctive customer support. We’re not your common name middle. We’ll offer you every part it is advisable to be the perfect you might be. You’ll deal with a variety of buyer interactions and ensure every part goes easily, so the power to rapidly construct rapport with individuals and perceive their wants is important. We work and study as a workforce and the prospects are vibrant for gross sales professionals who aspire to turn out to be mentors, managers and enterprise leaders.

{Qualifications} and necessities

  • Gross sales and customer support expertise, in an space reminiscent of retail, is most popular

  • Thrive in a fast-paced setting

  • Good listening expertise and a powerful buyer focus

  • Robust written and verbal communication expertise

  • Versatile work hours with shifts that will embody nights, weekends, and holidays

Apply Now:Step 1

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Employment Sort: Full-Time

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