($1,000 Signal On Bonus!) Get Paid $2,946.67 – $3,813.33 per Month

Buyer Service Consultant

Areas: US – Distant
Time sort: Full time
Posted on: Posted As we speak
Job requisition id: 2302-0117

We’re thrilled that you’re enthusiastic about becoming a member of us right here on the Amynta Group!

Buyer Service Consultant with $1,000 Signing Bonus!

Builders & Tradesman Insurance coverage Companies, Inc. (BTIS) is GROWING! We’re a nationwide wholesale insurance coverage firm based mostly in Rocklin, California.

We’re searching for an skilled Buyer Service Consultant (CSRs) to hitch our Staff Compensation Insurance coverage product crew.

Certified candidates will need to have expertise working in a multi-tasking, workplace surroundings for no less than a stable 12 months or extra and have a ardour for wonderful customer support.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Receives incoming calls from clients, distributors, retailers, and repair corporations and resolve points relating to particular merchandise, phrases and circumstances, service calls, and common questions.

• Handles our clients’ first report of claims

• Maintains a continuing working information of our shopper’s merchandise, providers and promotions.

• Completes quite a lot of varieties and paperwork that require restricted to no judgment based mostly on tips and buyer responses, scripted paperwork and operational procedures.

• Delivers service using prescribed requirements to produce correct data to callers and resolve their points.

• Researches, responds to and resolves buyer points in a well timed style.

• Retrieves data from firm techniques (based mostly on buyer inquiry) and communicates data again to the client in a transparent and educated method.

• Paperwork all buyer data, communications and gross sales in CRM system.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE)

• 1 12 months minimal workplace expertise (Required)

• 2+ 12 months’s minimal workplace expertise (Most well-liked)

• Excessive Faculty Diploma or GED (Required)

• Working information of Microsoft Workplace (Required)

MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS

• Mastery of the English language, each written and verbal.

• Sturdy consideration to element, is reliable and follows via.

• Potential to learn and interpret data.

• Excessive stage of maturity to deal with delicate and confidential conditions.

• Sturdy work ethic and wonderful time administration expertise.

• Sturdy interpersonal expertise and skill to work nicely with folks all through the group.

• Willingness to take care of an expert look and supply a optimistic firm picture.

• Willingness to work non-traditional shifts which meet the wants of the crew and firm.

BENEFITS

• Chief within the industrial insurance coverage business

• Paid Holidays

• Paid Trip

• Advantages together with well being, dental, imaginative and prescient and a 401(okay)

• $1,000 signal on bonus after 90 days

Pay Vary $17-$22 and can depend upon a number of elements together with geographical location, related expertise, expertise and information pertaining to this function and business.”

The Amynta Group (the “Firm”) is dedicated to a coverage of Equal Employment Alternative and won’t discriminate in opposition to an applicant or worker on the premise of any floor of discrimination protected by relevant human rights laws. The knowledge collected is solely used to find out suitability for employment, confirm id and preserve employment statistics on candidates.

Candidates with disabilities could also be entitled to cheap lodging all through the recruitment course of in accordance with relevant human rights and accessibility laws. An inexpensive lodging is an adjustment to processes, procedures, strategies of conveying data and/or the bodily surroundings, which can embrace the supply of extra assist, as a way to take away obstacles a candidate might face throughout recruitment such that every candidate has an equal employment alternative. The Firm will accommodate a candidate to the purpose of undue hardship. Please inform the Firm’s personnel consultant for those who require any lodging within the utility course of.